This app uses GPS locator services, so close it when you are done to conserve your
If reporting a bylaw violation, ensure your photo shows the infraction, and enables
identification of the item or person involved. Enter licence plate numbers and other
descriptions in the Photo Info screen.
To aid the reviewer in understanding what you are concerned about, describe the reason
you are submitting the photo, such as:
Street Light Problem
Insufficient information may prevent a proper assessment of your photo.
It is also helpful if you can provide an address, as GPS locations are not always
accurate enough to identify the exact location. An address must be entered in situations
where GPS signals are unavailable.
Check the Messages feature in the app 24 hours after submitting a photo. If the analyst
has a question or problem they will send a message that you can reply to (Press on
a message for 2 seconds to activate the “Reply To” option).
Delete an old message by pressing on it for 2 seconds until the Delete option appears.